Call at 1.877.572.5963 to use another shipping method within 24 hours of ordering.  It would be best to call for immediate change.  If you have comments or suggestions call or email at sales@easytechshopping.com  put in subject line comment(s) or suggestion(s).

Return Policy

Must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. Damaged and/or incomplete products are subject to restocking fees of from 10% to 50%. In cases of major damage or abuse, the product may be refused.

Please note: Shipping charges are NOT refundable

To avoid costly returns, check the System Requirements for each title. Be sure you have at least all of the system requirements before ordering. If there are any questions, please contact us before you order.

In cases of return, you must obtain an RMA number prior to returning the product. Email custserv@easytechshopping.com with Your Name, Your Order Number (invoice number on your invoice), the title of the product, and the specific problem you have encountered. Products returned without an RMA number will not be accepted and a credit will not be issued.

If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you.  Email us at sales@easytechshopping.com for a replacement shipment. We will include a prepaid return mailer in your replacement shipment that you can use to return the incorrect product to us. 

Jacqueline's Media Concepts respects your right to privacy. We do not share any information you provide us with anybody. This includes your Name, address, telephone number and email address. None of this information will be given out in any form unless required by law.